FAQs
Is gluten in LipSense or Gloss?
No, neither of these products contain gluten.
Is LipSense kosher?
The present certificates for kosher LipSense are now past their effective date. However, nearly all of our stock of lip colors and all of our Glosses were manufactured while the kosher certificate was in effect.
Do I need Ooops! Remover?
This is just in case you make a mistake when you are putting your Lip Color on, or if you decide to change the color for your night fly. The Ooops! Remover will remove the LipSense color coat by coat. Also it can be very helpful in removing spilled lip color on clothing (be fast!). And in the evening you want to have a powerful remover to take the LipSense color softly off.
How do I make an income?
There are many ways to make an income as a SeneGence/LipSense distributor:Earn profits on your retail sales of our cosmetics and skin care. You can choose to buy at wholesale and have your customers purchase from you at retail, which earns you the most profit. You can also choose to have your customers shop directly from your website.Earn commissions based on the sales the distributors you have sponsored. You can choose to build a team of like minded women and quickly begin earning commissions from coaching and growing your team. This opportunity is fun, why not share it?!US-Distributors additionally earn monthly bonuses based on the group sales volume.
Why do my lips tingle?
The first time you try LipSense it can tingle. This is because the lips are dry and not sufficiently moisturised. Those without dry lips do not notice this. The sensation will stop once you have applied the moisturizing Gloss. Dry lips can be caused by repeated use of wax and paraffin based lipsticks, which, by their nature, can cause dry lip tissue. You can eliminate this by conditioning the lips for a few days and not using any wax based products. Once you use the LipSense and the moisturising Gloss on a regular basis your dry lips will be gone.
How long does each product last if you are using 3 layers of LipSense?
When one color is used every day the lip color lasts for 4 to 6 months; however, most customers purchase more than one color which extends the longevity of the product.
What preservative is present in LipSense?
There is no preservative in LipSense. It is self-preserved. The liquid delivery system naturally kills germs and bacteria.
Does the product contain lead?
No way, it doesn’t and never has.
Why do lip colors appear to be in slightly different shades from time to time?
As the product is produced from natural ingredients it will have some variation in colour from one product run to another because the colour pigments we use are from natural sources. Our formulators try to match each run for consistency but there can be minute variations.
Is there an SPF for the Glosses?
No. However, the proprietary formulations and color pigments in LipSense help create a physical covering for the lips, and so the color pigments help to protect the lips from the sun’s rays.
Which Glosses contain mica?
Any gloss that is shiny, pearlized or glittered may have mica.
My LipSense does not stay on and peels off?
The color technology works a little differently on each user due to different pH factors. Also, the long-lasting color technology can be impacted by medications a consumer may be taking. You may find some shades work better on your lips than others. Make sure you use only three thin layers of colour. If the colour is too thick it may peel off. Sometimes the product seems like it is peeling, when in fact it is the skin on your lips lifting as they exfoliate
Why should LipSense Liquid Lip Color initially be sold in a Set?
The Set consists of a LipSense Liquid Lip Color, a moisturizing Gloss and Ooops! Remover. The long-lasting properties of the LipSense colour product are enhanced by using one of the LipSense moisturizing Glosses. LipSense Glosses were formulated to work with the long-lasting technology of LipSense whereas other gloss formulations may break down the staying power of LipSense. In addition, the moisturizing Glosses help to keep the lips moist and plump. The Ooops! Remover is especially designed to erase those Ooops! mistakes that can occur when applying the Lip Colour. As a person eats and drinks, the Gloss comes off and needs to be reapplied a few times during the day to keep the colour renewed and increase its staying power. If you are using the product properly you will see that the colour will last all day long.
What are your normal business hours?
Normal business hours are 1:00 PM to 5:00 PM Monday to Friday. Anyway, written communication is better. Send us an e-mail and we will reply in 24 hours maximum.
What is the best and most expeditious way to place an order?
The quickest and most efficient way of ordering is online ordering.
How do I get in touch with you if I have questions about my order?
Email us at: post@seneswiss.ch
Can I phone in my orders?
No sorry, we do not have this facility.